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- Re: HP product specifications
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Azucho98
215 22 4 104
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11-22-202407:52 AM
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Product: 15-AY020DS
Did HP pull all their product specifications from the internet? As an example:
Previously I could search for "HP 15-AY020DS specifications" and I was taken to a nice chart of the product specs. Now, no matter what model I search for, an HP page comes up but says "we're sorry. We can't seem to find the page you are looking for".
Why would HP pull product specs from the internet? Makes no sense unless a server is down or something....
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I have the same question
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Paul_Tikkanen
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11-22-202408:02 AM
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I think that it is a combination of both.
Some sites are currently down, and on some older models they have removed the spec page.
But here is a trick I discovered...for the specific model you referenced, using Microsoft Edge, if you search the model, you get the 'we're' sorry message.
However, the cached page still works, so above the main search line click on -- the little drop-down arrow 'cached' and the page will appear.
HP Notebook - 15-ay020ds Product Specifications | HP® Support
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Paul_Tikkanen
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11-22-202408:02 AM
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I think that it is a combination of both.
Some sites are currently down, and on some older models they have removed the spec page.
But here is a trick I discovered...for the specific model you referenced, using Microsoft Edge, if you search the model, you get the 'we're' sorry message.
However, the cached page still works, so above the main search line click on -- the little drop-down arrow 'cached' and the page will appear.
HP Notebook - 15-ay020ds Product Specifications | HP® Support
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Azucho98
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11-23-202409:10 AM - edited 11-23-202409:35 AM
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Thanks for sharing the trick Paul. However, I'm not seeing the dropdown arrow you mentioned for the "cached" view within Edge. Perhaps my view setup is different?
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Paul_Tikkanen
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11-23-202409:35 AM
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You're very welcome.
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